![]() ![]() Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).Ability to spend up to 100% of working time standing, walking, and moving around the Store.Consistent timeliness and regular attendance.Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.Proven ability to effectively resolve conflict.Demonstrated ability to build and maintain relationships with the Store team.Ability to work effectively in a fast-paced environment.Active Security Guard License preferred.One year loss prevention/security training preferred.One year retail supervisor experience or similar training preferred.High School education or equivalent required, AA degree preferred.Qualifications And Special Skills Required Observes and validates proper checkout procedures for Customers and Associates.Trains and educates Associates on shortage reduction initiatives. Increases Store awareness on effective processes to minimize operational shortage.Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Adheres to Company policy for external theft response. ![]() Effectively communicates to Store Leadership and Loss Prevention Leadership. Gathers theft indicators and uses internal or external intelligence to impact shortage trends.Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.Maintains a professional appearance, in accordance with Company dress code.Represents and supports the Company brand at all times.Other duties as assigned to support Loss Prevention initiatives.May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Regular involvement with internal and external partners.Recognizes Associates using Company recognition programs. Demonstrates courtesy, friendliness, and professionalism at all times.Treats all Customers and Associates with respect.Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.Removes clutter and ensures safe, clear egress to emergency exits.Provides visible “command†presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.Must embrace Company values and have a mentality to protect the Ross treasure. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command†presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. Come join us as we continue our diversity, equality and inclusion journey! We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. We are committed to building diverse teams and an inclusive culture. We care about our Associates and the communities we serve and we value their differences. Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. ![]()
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